We built this for Brydens Lawyers
This isn't a slide deck. It's a working AI agent built for one of NSW's largest litigation firms. It helps clients check their claim eligibility, understand their rights, and take the first step — in any of your 12 supported languages.
Try the Chat Agent
Ask about workers compensation, motor vehicle accidents, public liability, medical negligence, superannuation claims — or try asking in Arabic, Mandarin, Vietnamese, Korean, or any language.
In production, this widget embeds directly on your website with your branding.
Try the Voice Agent
Same AI, same knowledge — just over the phone. Call to experience what Brydens clients would hear when they reach out for help.
(820) 777-1645In production, this connects to your existing phone system — with an Australian number.
What Lorikeet Can Deliver for Brydens Lawyers
AI that understands personal injury law — claim types, No Win No Fee, state-based processes, and the sensitivity your clients deserve.
Empathetic conversations
Clients describe what happened in their own words. The AI responds with warmth and guides them to the right next step — never cold or clinical.
Claim eligibility guidance
Workers comp, motor vehicle, public liability, medical negligence, superannuation — the AI asks the right questions and helps clients understand their options.
Speaks your clients' languages
Brydens' team speaks 12 languages. Now your AI does too — Arabic, Mandarin, Vietnamese, Korean, Greek, Tamil, Tagalog, and more. Clients get help in the language they're most comfortable in.
Legally compliant
Built-in safeguards prevent the AI from providing legal advice or making promises it shouldn't. Every response stays within appropriate boundaries.
Always on
Clients reach out when they're ready — often outside business hours. Lorikeet captures every enquiry so no potential client falls through the cracks.
Voice + chat + email
Same AI across every channel. Whether a client calls, chats on your website, or sends an email — they get a consistent, caring experience.
We speak your language — and so does the AI
Brydens Lawyers is proud to serve clients in 12 languages. Lorikeet matches that — automatically responding in whichever language the client uses. No configuration required.
How we built this for you
Built from scratch for Brydens Lawyers. Real processes for real scenarios your clients face every day.
Connected your systems
Ready to connect to your case management system, intake forms, and client database. This demo shows the experience — yours will have real integrations.
Wrote your support processes
7 support processes covering workers compensation, motor vehicle accidents, public liability, medical negligence, superannuation and TPD, general FAQ, and existing client enquiries.
Added your knowledge
Articles from brydens.com.au — claim types, eligibility, No Win No Fee, legal centre locations, and practice area information. Instantly searchable by the AI.
Went live
Chat and voice are working right now. Email works the same way when you're ready.
Clients can call too
Same AI, same knowledge — just over the phone. Call to experience what a Brydens client would hear when they reach out about a potential claim.
(820) 777-1645US number for demo • In production, connects to your Australian phone system
How Lorikeet works
No code required. Your team can build and update AI support agents directly.
1 Create support scenarios
Define your support processes in plain English. Tell the AI what to do, step by step:
ask which state they're in first — different laws apply.
Then gather the details conversationally and
submit their claim check for expert review."
Lorikeet understands context, handles edge cases, and follows your instructions precisely.
2 Connect your systems
In production, the AI can take real action — looking up existing clients, submitting intake forms, routing to the right practice area. Connect any API:
- Client intake and case management
- Matter status and document requests
- Referral routing by claim type and state
- Calendar booking for Legal Centre consultations
No code required on Lorikeet's side — just configure the endpoints.
3 Add your knowledge
The knowledge base gives your AI instant access to your policies, FAQs, and legal guides:
- Scraped from brydens.com.au
- Claim types, eligibility, and No Win No Fee details
- Updated once — reflects everywhere instantly
- No retraining required
The AI retrieves relevant articles automatically and cites them in responses.
4 Test and go live
Lorikeet's built-in testing tools validate your AI before going live:
- Simulations with realistic client scenarios
- Guardrails for legal compliance
- Human escalation paths when needed
- Gradual rollout controls
Deploy to chat, voice, email, or SMS — same AI brain across every channel.
Ready to Add the World's Best CX AI?
Connected to your actual case management data. Handling your real client enquiry volume. This sandbox is just the start.